At cucirm, your privacy is more than a legal obligation — it is our sincere commitment. This document clearly explains how we collect, use, store, and protect the personal information of every member in Malaysia.
cucirm Privacy Commitment: We will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your privacy is your right.
Cucirm ("we", "Platform", "cucirm.fun") values the privacy of every user who uses our services. This Privacy Policy has been prepared in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
This document outlines our practices regarding the collection, use, storage, protection, and sharing of personal information you provide when using cucirm.fun, the cucirm mobile app, and all related services. This Policy applies to all registered users and website visitors in Malaysia.
By using the cucirm platform, you agree to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to delete your account.
Cucirm collects your personal information through several channels to enable us to provide a complete, secure, and responsible service. The following are the main categories of information we collect:
| Data Categories | Examples of Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, selfie photo for KYC | Registration form, KYC verification |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, bank name, deposit and withdrawal transaction records | Payment processing, transaction verification |
| Technical Data | IP address, device type, web browser, operating system, login timestamp | Automatically during platform use |
| Gaming Data | Betting records, game history, credit balance, bonuses used | Automatically during gaming activity |
| Communication Data | Support chat logs, emails sent to cucirm, user feedback | Interactions with the support team |
We only collect information that is relevant to the operation of the platform. Every piece of data collected has a clear and legitimate purpose.
Cucirm collects and processes your personal data on a solid legal basis under PDPA 2010. We only collect information that is genuinely necessary for the following purposes:
The data we collect is used responsibly and strictly within the stated purposes. cucirm will not use your data for unrelated purposes without your prior consent. Below is a more detailed breakdown of how your data is used:
Personalise Your Experience: We use your gameplay data and preferences to recommend games you may enjoy, display relevant promotions, and tailor the platform interface to match your usage habits.
Platform Analytics: Technical and usage data are aggregated to understand how users interact with our platform, enabling us to continuously improve performance, speed, and the overall user experience.
Marketing Communications: With your consent, we will send promotional offers, the latest bonus updates, and platform news via email or app notifications. You may unsubscribe at any time through your account settings.
Customer Support: Records of interactions with the cucirm support team are retained to enable us to deliver better, more consistent service across every support session.
You can manage your marketing communication preferences on the cucirm account settings page at any time without affecting your core services.
Cucirm takes a highly cautious approach to data sharing. We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, in the following limited situations, we may share your data:
All third parties we work with are required to adhere to data protection standards equal to or stricter than our own, and are prohibited from using your data for any other purpose.
Protecting your personal data from unauthorised access, loss, or exposure is cucirm's highest priority. We continuously invest in the latest security infrastructure to ensure your information remains protected at all times.
While we take all reasonable steps to protect your data, no system is 100% immune to cyber threats. We encourage you to also practise good digital security habits, such as using strong passwords and not sharing your login credentials.
Cucirm uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. Below are the types of cookies we use and their purposes:
You can manage cookie preferences through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the cucirm platform. We do not use cookies to track your activity on third-party websites.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data held by cucirm. We fully respect and support these rights:
Cucirm retains your personal data for as long as necessary to fulfil the collection purposes stated in this Policy, for as long as your account is active, or as required by applicable Malaysian law.
To request deletion of your data, please contact the cucirm support team. We will assess your request in accordance with our legal obligations and notify you of the outcome within 14 business days.
Some data may not be deletable if there is a legal obligation to retain it, such as financial transaction records. In such cases, we will clearly inform you of the reason and the required retention period.
Cucirm reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Whenever this Policy is updated, the "Last Updated" date at the top of this page will be revised.
For significant changes, we will notify you via your registered email or in-platform notification at least 7 days before the changes take effect. Continued use of the cucirm platform after such changes take effect constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your information. The latest version of this Privacy Policy is always accessible at cucirm.fun/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, the cucirm privacy team is here to help:
We aim to respond to all privacy-related enquiries within 3 business days. For formal data subject rights requests (such as data access or deletion), please state this clearly in your message so we can prioritise and process your request accordingly.
Under PDPA 2010, you have strong rights over your personal data. cucirm respects and facilitates the exercise of each of these rights.
You may request a copy of the personal data we hold about you at any time through your account settings or by contacting customer support.
If the data we hold is inaccurate or outdated, you have the right to request an immediate correction through your account profile page.
You may request the deletion of personal data that is no longer necessary, subject to applicable legal retention obligations.
You have the right to object to the processing of your data for direct marketing purposes or in certain other situations without providing a reason.
You may request your data in a machine-readable format for transfer to another service provider, subject to applicable legal requirements.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or request is being resolved.
We invest in best-in-class security technologies and processes so you can play with peace of mind, without worrying about the safety of your personal information.
All data transmitted between your device and cucirm's servers is protected with military-grade encryption — the same technology used by leading Malaysian banks to secure online transactions.
Enable 2FA on your cucirm account for added protection. Even if your password is compromised, no one can access your account without the second verification code sent to your device.
Your personal data is stored in certified data centres with strict physical access controls, 24/7 monitoring, and automated backup systems to ensure no data loss occurs.
Cucirm has never and will never sell, rent, or trade your personal data to advertisers or any third party for their own marketing purposes. Your data is yours alone.
Cucirm's Privacy Policy and data handling practices are fully designed to comply with Malaysia's Personal Data Protection Act 2010, ensuring your rights as a Malaysia user are always protected.
The cucirm support team, fluent in Malaysian languages, is ready to assist you with any privacy or personal data enquiries — available 24 hours a day, 7 days a week.